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What is the return policy?
What if I like one of your pre-made items but don't like the color or style?
Do I have to pay tax?
How long does it take to ship my item(s)?


What is the return policy?
Pre-made selections can be returned for a full refund within 3 days. Customer MUST contact customer service within those 3 days, either through e-mail or by phone, to notify Home Expressions that they intend to return an item. (Shipping costs to return the item are the responsibility of the customer) Once item is received at Home Expressions, money will be refunded.

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What if I like one of your pre-made items but don't like the color or style?
That's easy! Just contact us to make any item shown on the site custom tailored to fit your needs. Let us know what colors to use, what surface to use (wood, canvas, mirror, etc.) and we'll make every effort to get you the product YOU want! If you don't see a phrase or expression that you like, contact us with your idea and we can make it a reality. If, however, there is a premade selection that you like but need a different color decal to suit your needs, just pick a color from the "Pick Your Color" category and when you are ready to order, place the name of the color in the "Notes" section. It's as easy as that!

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Do I have to pay tax?
You only have to pay tax on items if the item is being shipped to an address in New York state.

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How long does it take to ship my item(s)?
Shipping time depends on whether you are ordering a pre-made selection or a custom designed selection. Pre-made selections ship out within 3 business days. Custom designed orders can take up to 7 business days to ship out.

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Last Updated: 8 Dec 2008 13:10:49 PST home  |  about  |  terms  |  contact
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